Student Hub

Guides, FAQs, and help articles for students using Rurera.

Sign-Up and Sign-In

How can I create a student account and sign in?
What should I do if I forget my PIN or username?
Can I log in using a social media account?
Can I stay logged in on my device, or do I need to sign in every time?
How do I log out of my account?

Account Settings

How can I update my profile picture and account details?
Can I switch between different courses or subjects after signing up?
How can I customize my account settings for a better learning experience?
How do I set and manage my study goals in my account?

Usage Guidelines

How do I find and claim my rewards or view my Reward Coins?
What should I do if I miss a tutoring session?
Are there specific rules I need to follow during tutoring or when playing games?
Can I ask questions and upload homework or assignments for review during tutoring?
Are there interactive features that can help me learn better?
How can I connect with my teacher during and outside of sessions?
How can I communicate with friends or classmates?
Can I play games or complete tasks with my classmates?
How do I join my scheduled tutoring sessions?

Assessment and Tracking

Can I compare my performance with previous assessments or other students?
Will I be notified when new assignments or quizzes are posted?
How can I track the time I’ve spent on Rurera each day?
How can I view my grades, progress reports, and completed tasks?
Can I retake quizzes or assignments if I didn’t perform well the first time?
Does Rurera provide feedback on areas where I need to improve?

Customer Support

What should I do if the platform isn’t working properly?
How can I contact Rurera for help with my account?
Is there a support center or help section available for quick assistance?

Accessibility

Can I use Rurera without constant internet access?
Are there speech-to-text or other accessibility tools available?

Training Resources

Where can I find tutorials and video lessons to help with my subjects?
Can I access study guides, create my own study plans, and find additional resources for topics I struggle with?

Updates and Notifications

How will I be notified of new updates or features?
Can I customize or turn off notifications like reminders or session alerts?
Will updates affect my saved progress or ongoing sessions?

Security and Privacy

How do I keep my account secure, and what should I do if someone else gains access to it?
Can I control what personal information my tutor or other students see?
How is my progress and personal data protected?
What should I do if I notice suspicious activity or want to report a privacy concern?